Return and Refund Policy

Returns

Thank you for purchasing our products at HV Hygiene.

If you are not satisfied with your purchase, we are here to help.

In order to be eligible for a refund, you have to return the product within 10 days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

Refunds

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 10 days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.